Authorities responded to reports of a traffic collision involving an octa bus at the intersection of main street and harvard avenue around 10. Octa made changes to its bus related services in response to the coronavirus. Arrange bus facility tours for schools and community groups. Write about your complaint to mta new york city transit, paratransit division, customer relations, livingston street, brooklyn, ny, 11201. Laidlaw transit services, which employed and fired porras, and octa are accused of negligence. The complaint accuses the former driver, daniel carlos porras of anaheim. Orange county transportation authority customer comment form. Terry crane, a bus driver of 10 years, said friday, i would rather have. Subscribe to my free weekly newsletter youll be the first to know when i add new printable documents and templates to the network of sites. Submit your complaint as soon as possible, while the details are still fresh in your mind. Veolia officials have told the octa that they failed to hire enough bus drivers and had problems training them, and experienced scheduling difficulty because of new software. For privacy and staff confidentiality reasons we cant always give detailed feedback on the. We take feedback about our staff very seriously, so please provide as much detail as possible so we can investigate your issue.
Orange county transportation authority better business. In 1991, orange county transit district, along with 6 other separate transportation agencies, were consolidated into a new agency now. Fraud hotline orange county transportation authority. Spotty bus service has oc riders fuming voice of oc. Looking for more opinions on the orange county transportation authority octa. Purchase a bus pass from south county hearing impaired tdd 714 5605932 949 636ride 7433 714 636hear 4327 riders alert hotline 714 636ride 7433 ext. Hundreds of complaints about bus drivers, but stress taking. Showing appreciation for oc bus coach operators during march, riders will be encouraged to say something good about their drivers for a chance to win a 30day bus pass. Click here, or click on the bus tab at the top of the page, then select the ebusbook link on the left hand navigation. Mh 14 bt 1943 came from nagothane bus depo to murawadi stop at 8. Suspected dui driver crashes into occupied octa bus. Octa appreciates the comments customers provide about our service.
In september, dozens of bus drivers rallied outside octa s headquarters in orange to press their demands for a pay increase and improvements to the citizen complaint process. Getting from here to there in beautiful orange county is a snap with public transportation, ridesharing, and biking. If you have a comment, compliment or complaint, we want to hear about it. Complaints expose bad behaviors on ct transit buses. Apply to bus driver, van driver, shuttle driver and more. Routes to the thebus customer service office at thebus kalihi facility. Bus driver actions make up the bulk of complaints received about canterburys bus service each month. Customer comment form to speak to a customer service representative, call 7146367433 on weekdays from 8am to 5pm.
I want to add, be sure to let the bus driver know youre grabbing your bike. Customer feedback san diego metropolitan transit system. Employee compliment or complaint utah transit authority. Jan 04, 2016 october 19th was a bad day for bus riders in orange county. These buses originally had detroit diesel series 50g engines and fluorescent interior lighting until their rehabs in 20082009. Complaints are closed in one of four different ways. Orange county transportation authority 22012299, 23012372 were 2001 nabi 40lfw lng 040. During nonbusiness hours you may leave a recorded message. Nonpolice related inquiries will not be answered on this portion of the marta website. Its our job to develop and deliver transportation solutions to enhance the quality of life and keep orange county moving. A free inside look at orange county transportation authority salary trends based on 103 salaries wages for 77 jobs at orange county transportation authority. Salary information comes from 33 data points collected directly from employees, users, and past and. Further correspondence and feedback to the customer is determined based on issue.
Octa operates 58 bus lines under the oc bus brand, encompassing every city in orange county. The union representing dcta bus drivers announced late monday it withdrew its recent complaint against management filed with the national labor relations board. Sep 25, 2017 orange county transportation authority octa managers secretly lowered performance standards for a bus contractor with a history of late buses and missed trips, effectively making the contractor. Bus driver coach operator applicants, please click here to apply for current openings college intern applicants, please click here to apply for current openings the orange county transportation authority octa is dedicated to enhancing the quality of life for the residents of orange county by delivering safer, faster, and more efficient transportation solutions. Provide information on our honolulu commuter choice program and other special bus pass purchase programs for businesses rules and regulations. With excellent pay, benefits, and room to grow, it could be your path to success. I accomplished that so in spite of how i felt about management or the stress of the job it met my goals. Extra board is an on call position where you cover regular drivers. Dave piantoni, 52, has filed a complaint against the orange county transportation authority after a bus driver denied him service when he did not have special identification for his service dog. Operating in a 798 squaremile area, we serve more than 3 million residents in 34 cities and unincorporated areas. Each day, youll help residents and visitors reach their destinations safely.
As i was heading down harbor blvd on route 43, i noticed 5730 is one of several octa buses which have these new barriers installed for driver. William steen, who has been an octa driver for 16 years, gets ready to leave. The following navigation utilizes arrow, enter, escape, and space bar key commands. Octa officials had warned that a rejection of the contract could lead to the privatization of the bus drivers jobs. Id say that is about all octa does for interns and upper management seems to know. Today 02242020 i was driving behing bus 6314 and the driver never use the designated bus stop driver was picking and dropping passangers on the middle of the road causing a masive traffic congestion, why have bus stops if drivers are not using them,try to file a complaint online but website request some bs information about the bus origen. In another recent incident, a best bus dashed a bike and was trying to run when a few citizens stopped the bus. You must identify octa was the agency about which you are calling. Nov 04, 2014 octa roadeo tests driving and maintenance skills tuesday, november 4, 2014 at octas 39th annual bus and maintenance roadeo competition on nov.
Ive taken the bus a couple of times, and while the ride and atmosphere are pretty decent, the schedule sucks. M15 bus driver select bus number 1235 heading southbound in manhattan pulled up to the bus stop located on 2nd avenue at east 49th street. Salaries posted anonymously by orange county transportation authority employees. Orange county transportation authority salaries glassdoor.
Plan routes, get realtime schedules, view fares, get inspired, and save with special discounts. Veolia officials have told octa that they failed to hire enough bus drivers and had problems training them, and experienced scheduling difficulty because of new software. Comments submitted after hours will be addressed the next business day. Sample complaint letter of bus driver to management. Left and right arrows move through main tier links and expand close menus in sub tiers. The complaint accuses the former driver, daniel carlos porras of anaheim, of assault and battery. Customer comment form at rtd, we are dedicated to providing you with a positive experience. Passenger transportation complaints miamidade county. I heard that octa has massive bike collection from people forgetting their bike on the front rack. If you dont already have a bike, or want a better bike, definitely working looking to.
Email address confirm your email na nsw act qld vic sa wa tas nt outside australia outside australia. When i got on, i swiped my card the bus driver saw my service. Your valuable feedback helps us meet our goal of providing safe, on. Orange county transportation authority bus driver salaries. Complaint letter of bus driver to management documentshub. She says she stays with the agency because of job security. There have been more than 1100 complaints about the regions bus service so far this year.
Then, the driver pulled out of the bus lane into the next lane and remained there for the duration of the red traffic light until it turned green. Twice the bus came 510 minutes early missed it, and the next bus wasnt for an hour later 8. To schedule a ride, please call octa at 419898ride 7433 or toll free. As an oc bus driver, youre an important part of what keeps orange county moving. Established in 1972 as the orange county transit district. You may also print and fax it to 7864692303 or send it by regular mail to the forhire transportation division, 601 nw 1st court, 18th floor, miami, fl 336. About octathe orange county transportation authority octa, orange countys primary transportationsee this and similar jobs on linkedin. Piantoni filed a complaint against the octa after a coach operator denied. Man files complaint after dog kicked off bus orange county.
The driver refused to open the door to let me and 5 other passengers on the bus. The driver went to cops to lodge a complaint that a public servant driver was. In the meantime you can visit the old translink website, use live chat or call customer information at 604. Bus driver former employee orange county, ca july 15, 2018. Nov 01, 2018 a safety complaint is related to the mechanical condition of the bus bald tires, brakes that might be faulty, lights not properly operating, etc. She calls me three or more times a day now and will ride the bus only to and. This page is only for compliments and complaints pertaining to members of the marta police department. If you have previously submitted feedback, using the same contact details will help us investigate and respond promptly. This is not my first time complaining to octa about how a bus driver saw me at the stop at the proper time and place and just drove past. Octa appreciates the comments customers provide about our.
October 19th was a bad day for bus riders in orange county. Jan 27, 2007 octa looks at flaws in service for disabled. However, like everything in life, there are drivers who are exceptions to the rule. All complaints will be entered and tracked in metros customer relationship management database. On at least 10 different scheduled stops, public buses run by the orange county transportation authority failed to.
Hundreds of complaints about bus drivers, but stress. Customer comment form orange county transportation authority. Respected sir, with due respect it is to state that i am driver of school bus no. I also heard that you can purchased theses unclaimed bike on the cheap. Reviews from orange county transportation authority employees about orange county transportation authority culture, salaries, benefits, worklife balance, management, job security, and more.
Becoming an oc bus driver is your chance to discover a lifelong career. A sample of bad bus driver behavior is provided to help guide a personal transportation complaint letter. Advertisement allred, acting on andersons behalf, then filed a lawsuit. Apply to section manager, solution specialist, senior representative and more. Complaints filed about ct transit in 2017 have raised concerns including bus drivers running red lights, cutting off other drivers, driving away from people who were trying to board or offering. Orange county transportation authority is now hiring a bus driver coach operator full time in orange, california. Orange county transportation authority 22012299, 23012372. He closed the doors while the bus remained in the designated bus lane stopped for a red light. If you feel that the driver of your childs bus has put. Man files complaint after dog kicked off bus orange county register. Laidlaw contracts with octa to provide doortodoor service for.
Orange county public transit grapples with a shortage. Orange county transportation authority careers center welcome. Cincinnatibased first transit began operating outsourced bus routes for octa in june 2015 and soon after came under fire for failing to hire enough drivers, leaving hundreds of riders stranded. To speak to a customer service representative, call 7146367433 on weekdays from 8am to 5pm. The orange county transportation authority octa, orange countys primary transportation agency. Bus driver former employee anaheim, ca january 21, 20 i went to work at octa so that i could retire with all my bills paid, my house paid for, and no indebtedness.
On at least 10 different scheduled stops, public buses run by the orange county transportation authority failed to show up, leaving. Sustained the complaint was found to be true not sustained there was not enough information to prove or disprove the complaint unfounded the complaint was not found to be true exonerated the officer did commit the act that he or she was accused of, however, their actions were justified by the situation. A wheelchair user needed to board the bus and the driver, not at all prompted by me, said to her that a pushchair was in the space but there was a bus five minutes behind going to the same destination and could she wait for that one. All customers will receive an initial acknowledgement of their complaint within five business days, and where possible complaints will be resolved on the first contact. As the pp said, bus drivers have tight timescales to meet and they put up with an awful lot of shit as part of their role and yes, he couldve been more considerate and he shouldnt have. For example, a driver who is observed texting while driving, nodding off, speeding, or driving in excess of legal driving hours. Ottawa county transportation agency octa complaint procedure any person who believes she or he has been discriminated against on the basis of a disability by the ottawa county transit board hereinafter referred to as octa may file an ada complaint by completing and submitting the agencys ada complaint form. Octa roadeo tests driving and maintenance skills octa. I dont think you would be unreasonable to make a complaint about the attitude of the driver, but what are you expecting to achieve by making a complaint. On wednesday september 19, 2018, at approximately 12. Dcta bus drivers withdraw unfair labor complaint news.
The local unions sevenmember executive board, gamble said, has only one bus driver. Octa officials disagreed, firing the bus driver for insubordination and for disobeying a direct order from his supervisor. The orange county transportation authority octa is the public transportation planning body and transit service provider for orange county, california. Our bus and metrolink train services are clean, safe, and convenient. To speak with an customer service representative, call 619.
Both first transit and octa are stepping up recruiting outreach with social media campaigns. By submitting this complaint affidavit i declare, under penalties of perjury, that i have read the foregoing complaint form, that the facts stated in it are true and that any supporting. Orange county transportation authority hiring bus driver. To, the principal, aryans cathedral high school, london, england. Orange county octa 1long beach san clemente 25fullerton huntington beach 26fullerton yorba linda 29la habra huntington beach 29abrea huntington beach 30cerritos anaheim 33fullerton huntington beach 35costa mesa fullerton 37la habra fountain valley 38lakewood anaheim hills. The union that represents denton county transportation authority bus drivers has filed unfair labor practice charges with the national labor relations board. I am here with a number of complaints against certain issues and wanted them to be in notice of yours as well.
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